INAM ULHAQ

Coordinated diverse office activities and administrative tasks, improving overall operational efficiency by 20%.

Developed and implemented a robust file organization system, reducing document retrieval time by 25%.

Ensured strict adherence to AML, CFT, CTRs, STRS, CDD, and EDD regulations, mitigating compliance risks effectively.

Conducted comprehensive risk assessments of high/low-risk customer forms and resolved data discrepancies to maintain data integrity.

Developed and implemented a fraud detection framework adopted by multiple departments, enhancing organizational security and trust.

Acted as the Compliance Officer in legal proceedings involving customers, ensuring accurate regulatory representation and support.

Managed office documentation, supplies, and inventory, optimizing resource allocation and availability.

Conducted compliance duties, including due diligence and AML/CFT adherence, ensuring regulatory compliance.

Maintained accurate records and performed data entry, utilizing office software to support seamless operations.

Collaborated with teams to ensure seamless office operations and upheld professionalism in financial transactions.

Directed calls, greeted visitors, and scheduled appointments, enhancing client experience and operational flow.

Boosted customer satisfaction by 20% and reduced complaints by 40% through strategic policy development and implementation.

Led a team to achieve a 95% customer satisfaction rate, consistently exceeding service delivery benchmarks.

Managed comprehensive operations, analyzed data, and enhanced overall productivity and efficiency across departments.

Negotiated favorable terms with vendors and suppliers, optimizing procurement costs and strengthening strategic partnerships.

Facilitated cross-departmental communication, ensuring alignment with business goals and timely project completion.

Prepared and processed diverse documents including reports, letters, business documents, and finance-related paperwork, ensuring accuracy and compliance.

Managed invoice issuance and follow-up on payments, contributing to effective financial tracking and revenue collection.

Monitored office supplies and updated business files systematically, reducing low inventory reports and improving document accessibility.

Handled mail distribution and communications, ensuring efficient information flow and stakeholder engagement.